TRAVI MOBILE

Frequently Ask Questions

We are ready to help answer your question at any time.

Can I book Travi Mobile tickets from any location?

Yes, You can book Travi Mobile tickets from any where within Nigeria with your mobile phone, by downloading the app on google Playstore for Android or Appstore for iOS or with Travi Mobile Agents found at every motor parks.

Can I choose my prefered transport company?

With Travi Mobile you have the choice of choosing your preffered transport company

Can i choose my seat position while booking?

With Travi Mobile, you can choose your favorite seat position, however other seat options can be suggested if the seat you requested for has been taken by another customer.

Do government own a stake in Travi Mobile Limited?

Government does does own a stake in Travi Mobile Limited, we only work closely with all government bodies to ensure Travi is safe, Secure and Reliable for all users.

What time does Travi Mobile booking start?

Travi Mobile Booking is 24/7 x 365 days, therefore you can book at anytime at your comfort but your departure depends when the vehicle is leaving a terminal.

How can I partner with Travi Mobile?

You can become Travi Mobile Partner by contacting us directly through our contact number or mail us at info@mtravi.com, we only need to take you through a few steps.

How does Travi Mobile E-wallet works?

With Travi Mobile safe and reliable E-wallet, you can store funds in your personal wallet to make booking easier, so you wouldn't have to always pay from your bank account while booking.

Can I Cancel my trip?

Trips can be canceled, probably you booked earlier and for certain reasons and circumstances you decide to cancel your trip, your funds would be returned into your E-wallet.

What payment methods are available when booking online and at your terminals?

MasterCard, Visa, Verve cards, Zenith USSD, Bank Transfer are acceptable means of payment on our online platform and POS at the terminals. We are working towards adding more payment options to Travi Mobile online platform.

What happens if I miss my trip after purchasing ticket via your online platform or walk in pre-booking prior to trip??

Naturally Transport companies guest check-in closes 30 minutes before departure time. Failure to meet this time for any reason may attract a charge for rescheduling depending on the terms and condition of the operating company. Please note that rescheduled trips are subject to schedule, bus type and seat availability. The reschedule fee applies as stating earlier.

What happens when I experience problems while booking Travi Mobile?

Kindly contact Travi Mobile support on (+234) 9044331112, any of our customer care lines or email as listed on the website for assistance or send email to info@mtravi.com

How does Travi Insurance work?

Travi insurance cover is only for passengers who chosed insurance while signing up or while booking through our partnership with Mutual Benefits and this insurance cover is per trip.

Can individual Car owners ply public transport partner with Travi?

Individual vehicle owners duly registered with the required government and Unions can signup on our platform .

What is Travi Hire?

Travi Hire as the name implies, is simply a service where you can hire any vehicle on the platform for your private journey or events as the case may be.

What is Travi e-wallet for campaign?

Travi E-wallet for campaign is a service that is only peculiar to Travi Mobile Limited, it brings the government or philanthropist closer to the people.

Government/public office holder and philanthropist can fund their e-wallets to help transport their constituent or beneficiaries to their constituencies to participate in activities like elections, voter registration, referrandum etc.

How It Works

Simple and fast in just 3 steps, get a ticket for your splendid journey.!

1

Book a trip

Choose your origin, destination, and a travelling date and continue

2

Choose your preferred vendor

Choose your favorite travelling vendors or from a range of vendors

3

Make payment

Make payment for your trip, enjoy your trip.

Our Services

Have a look at our exceptional services. why you should choose us today. Book a trip and get an insurance cover for your great journey!

Happy Customers

Share what our happy customers say. Why you should choose to use travi mobile, Just schedule a trip today and join our happy customers.

Waooh Travi is good, simple, fast and life saving, just scheudle a trip, which was due for about 3 days later and I got a huge discount for travelling....

testimonials
Precious Chidebere

Excellent system, supper fast and very user friendly, I love the insurance cover, wooksperfectly fine, am so happy i joined.

testimonials
Celina Akan